LOCATION : Johannesburg
DURATION : 12 Months Fixed-Term Contract
Purpose of the Position
The Junior Technician is responsible for carrying support functions for vehicle repair requirements as instructed by the Mechanic and as reported by the call center agents for all Njilo Contracts. Ensures technical root cause analysis, financially viable assessments and repair recommendations, conducts technical inspections, formulates technical reports and subject to Mechanics approval. Ensuring the delivery of high-quality service, call center repair requests, handling customer inquiries and ensuring the efficient management of fleet-related issues. The junior technician is also responsible for meeting performance requirements such as diagnosis, assessments, quoting and repairs, reporting and completion of all work tasks within agreed time frames
Minimum Requirements
•Matric / Grade 12: Currently studying towards a National Technical qualification in Motor Mechanics. In the process of completing a Trade Test
•Preferred: Technical qualification as a Motor Mechanic (or equivalent recognised technical qualification).
•Knowledge and Understanding of the Motor Repair/ Mechanical Workshop Operations and its principles with Minimum 1-2 years’ experience in fleet maintenance, including mechanical, hydraulic and auto electrical systems.
• At least 1-2 years’ experience in a workshop or maintenance -environment.
• Valid Driver’s License (minimum Code 10)
Core Responsibilities
Key Performance Areas (KPAs):
• Manage and oversee day-to-day workshop operations, including job card management, prioritisation of tasks and quality assurance.
• Ensure timely preventative maintenance and repairs of fleet to reduce downtime and maintain service schedules.
• Conduct technical fault-finding and diagnostics, particularly for escalated or complex issues.
• Maintain accurate maintenance records, service logs and ensure compliance with maintenance schedules.
• Manage parts ordering, supplier engagement and stock control for workshop tools and consumables.
• Ensure safety compliance across the workshop, including adherence to Occupational Health and Safety Act standards and internal policies.
Collaboration with in-house technicians/ mechanics, including:
• Allocation of daily tasks and monitoring productivity
• Ensuring adherence to service quality standards
• Allowing on-site training, coaching and mentoring for Trade Test requirements
• Ensuring attendance, performance and discipline in coordination with HR
• Evaluating personal competency and identifying development needs
• Facilitate internal reporting and communication between the workshop, technicians and operational departments.
• Provide technical support on-site as needed for emergency breakdowns or client escalations.
Required Skills & Competencies:
• Strong diagnostic and troubleshooting ability across various vehicle and equipment types.
• Proven leadership and staff supervision skills.
• Excellent time management and organisational skills.
• Attention to detail, accountability and problem-solving orientation.
• Sound understanding of occupational health and safety regulations.
Soft Skills:
• Strong time management and interpersonal skills
• Ability to work under pressure and manage multiple priorities
• Ability to operate in the field without supervision
• High degree of integrity and professionalism
• Clear and effective communicator
• Personal attributes & skills requirements:
• Good communication skills (written & verbal), attention to details and good interpersonal relations.
• Ability to meet deadlines.
• Analytical, Administrative and Negotiation skills.
• The ability to work under pressure and preparedness to work overtime, when required.
• Good planning and organizational skills.
Knowledge Required
• Workshop Management
• Mechanical Field Work / Mechanical Repair Call Out Work
• Technical Information Management
• Administration management
Behaviour and Values
• Professionalism: Punctuality, Presentation, Reliability
• Integrity: Honesty Ethical Conduct and Accountability
• Respect: Inclusivity and Teamwork
• Initiative: Proactive, Problem Solving and Continuous improvement
• Commitment: Dedication and Ownership
• Innovation: Creativity
• Customer Focus: Service Orientation and Quality
Travel Requirements:
• Occasional travel to client sites or between regional offices will be required
At Njilo we are committed to creating an inclusive and diverse workplace. We strongly encourage individuals with disabilities to apply for open positions
Suitable candidates to forward their applications (CVs and qualifications) to this email address: recruitment@njiloconsulting.co.za , or via our company website www.njiloconsulting.co.za on recruitment, upload your CV, qualifications and check for more opportunities available.
Closing Date: 26 May 2026