LOCATION : Johannesburg
DURATION : Permanent
Purpose of the Position
The Diesel Mechanic is responsible for overseeing the daily operations of vehicle repair requirements as reported by the call centre agents for all of Njilo Contracts. Ensures technical route cause analysis, financially viable assessments and repair recommendations, conducts technical inspections, formulates technical reports, this includes managing a team of junior mechanics and assistants. Ensuring the delivery of high-quality service, call centre repair requests, handling customer inquiries and ensuring the efficient management of fleet-related issues. The mechanic is also responsible for meeting performance such as diagnosis, assessments, quoting and repairs, reporting and completion of all work tasks within agreed time frames.
Minimum Requirements
• Trade Test Certificate: Diesel Mechanic (or equivalent recognised technical qualification)
• Minimum 5 years’ experience in fleet maintenance, including mechanical, hydraulic and electrical systems.
• At least 2 years’ supervisory experience in a workshop or maintenance environment.
• Valid Driver’s License (minimum Code 10).
Core Responsibilities
Key Performance Areas (KPAs):
• Manage and oversee day-to-day workshop operations, including job card management, prioritisation of tasks and quality assurance.
• Ensure timely preventative maintenance and repairs of fleet to reduce downtime and maintain service schedules.
• Conduct technical fault-finding and diagnostics, particularly for escalated or complex issues.
• Maintain accurate maintenance records, service logs and ensure compliance with maintenance schedules.
• Manage parts ordering, supplier engagement and stock control for workshop tools and consumables.
• Ensure safety compliance across the workshop, including adherence to Occupational Health and Safety Act standards and internal policies.
• Supervise in-house technicians, including:
• Allocation of daily tasks and monitoring productivity
• Ensuring adherence to service quality standards
• Conducting on-site training, coaching and mentoring
• Monitoring attendance, performance and discipline in coordination with HR
• Evaluating technician competency and identifying development needs
• Facilitate internal reporting and communication between the workshop and operational departments.
• Provide technical support on-site as needed for emergency breakdowns or client escalations.
• Assist with recruitment and onboarding of new technical staff when required
Supervise in-house technicians, including:
• Allocation of daily tasks and monitoring productivity
• Ensuring adherence to service quality standards
• Conducting on-site training, coaching and mentoring
• Monitoring attendance, performance and discipline in coordination with HR
• Evaluating technician competency and identifying development needs
• Facilitate internal reporting and communication between the workshop and operational departments.
• Provide technical support on-site as needed for emergency breakdowns or client escalations.
• Assist with recruitment and onboarding of new technical staff when required.
Collaboration with in-house technicians/ mechanics, including:
• Allocation of daily tasks and monitoring productivity
• Ensuring adherence to service quality standards
• Allowing on-site training, coaching and mentoring for Trade Test requirements
• Ensuring attendance, performance and discipline in coordination with HR
• Evaluating personal competency and identifying development needs
• Facilitate internal reporting and communication between the workshop, technicians and operational departments.
• Provide technical support on-site as needed for emergency breakdowns or client escalations.
Required Skills & Competencies:
• Strong diagnostic and troubleshooting ability across various vehicle and equipment types.
• Proven leadership and staff supervision skills.
• Excellent time management and organisational skills.
• Attention to detail, accountability and problem-solving orientation.
• Sound understanding of occupational health and safety regulations.
Soft Skills:
• Strong Leadership and interpersonal skills
• Ability to operate in the field without supervision
• High degree of integrity and professionalism
• Clear and effective communicator
• Personal attributes & skills requirements:
• Good communication skills (written & verbal), attention to details and good interpersonal relations.
• Ability to meet deadlines.
• Analytical, Administrative and Negotiation skills.
• The ability to work under pressure and preparedness to work overtime, when required and good planning and organizational skills.
Knowledge Required
• Workshop Management
• Key accounts management
• Technical Information Management
• Administration management
Behaviour and Values
• Professionalism: Punctuality, Presentation, Reliability
• Integrity: Honesty Ethical Conduct and Accountability
• Respect: Inclusivity and Teamwork
• Initiative: Proactive, Problem Solving and Continuous improvement
• Commitment: Dedication and Ownership
• Innovation: Creativity
• Customer Focus: Service Orientation and Quality
Travel Requirements:
• Occasional travel to client sites or between regional offices will be required
At Njilo we are committed to creating an inclusive and diverse workplace. We strongly encourage individuals with disabilities to apply for open positions
Suitable candidates to forward their applications (CVs and qualifications) to this email address: recruitment@njiloconsulting.co.za , or via our company website www.njiloconsulting.co.za on recruitment, upload your CV, qualifications and check for more opportunities available.
Closing Date: 26 May 2026