JOB TITLE : Contract Administrator (VAPS – Tyre Department)
LOCATION : Johannesburg
DURATION : Permanent
Purpose of the Position
The Contract Administrator plays a critical role in ensuring effective coordination, accuracy and compliance within the Tyre Department. With growing contract volumes and increased operational demands, this role ensures timely execution of contractual obligations, proper documentation management, efficient order tracking and seamless support to the Contract Manager and operational teams. This position is essential for maintaining service continuity, improving turnaround times and strengthening the department’s audit readiness and overall delivery on fleet management obligations.
Minimum Requirements
• Grade 12/Matric
• Diploma in Business Administration, Fleet Management, Logistics, or related field (advantageous)
• Minimum 2–3 years’ experience in contract administration or fleet/automotive operations
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Experience with fleet or contract management systems
• Strong administrative, coordination, and communication skills
• Valid driver’s license (advantageous)
Core Responsibilities
Contract Administration & Documentation Control:
• Ensure accurate and timely processing, filing, and tracking of all contract-related documents
• Maintain audit-ready records including job cards, delivery notes, supporting documents, and reports
• Support compliance with contractual terms, SLAs, and internal policies
Order Processing & Coordination:
• Capture and track tyre orders and maintenance requests
• Coordinate with suppliers and internal teams to ensure timely service delivery
• Monitor progress of orders, escalating delays or discrepancies when required
Operational Support:
• Provide administrative support to the Contract Manager and Tyre Department
• Assist with project execution tasks, contract reporting, and performance monitoring
• Update system trackers and ensure data accuracy across all platforms
Customer & Supplier Engagement:
• Communicate with clients and service providers professionally and timeously
• Support the resolution of escalations and follow up on outstanding issues
• Ensure service providers adhere to contractual obligations and SLAs
Reporting & Performance Tracking:
• Generate weekly and monthly reports on contract performance, orders, and utilisation
• Track outstanding items, turnaround times, and service trends
• Provide accurate data for audits, reviews, and management reporting
Skills
• Excellent administrative and organisational capability
• Strong communication and interpersonal skills
• High attention to detail and accuracy
• Ability to work under pressure and manage competing priorities
• Problem-solving and process-oriented thinking
• Proficiency in data capturing, reporting, and document control
• Customer service orientation
Knowledge
• Understanding of fleet management or automotive operations
• Familiarity with SLAs, contract terms, procurement processes, and supplier coordination
• Knowledge of internal compliance procedures and audit expectations
Behaviour and Values
• Accountability and ownership of deliverables
• Integrity and professionalism in all interactions
• Customer-centric approach
• Reliability and consistency in follow-through
• Teamwork and effective collaboration
• Respect and fairness
• Proactive approach to problem-solving and continuous improvement
At Njilo we are committed to creating an inclusive and diverse workplace. We strongly encourage individuals with disabilities to apply for open positions.
Suitable candidates to forward their applications (CVs and qualifications) to this email address: recruitment@njiloconsulting.co.za , or via our company website www.njiloconsulting.co.za on recruitment, upload your CV, qualifications and check for more opportunities available.
Closing Date: 09 January 2026