LOCATION : KwaZulu-Natal
DURATION : 12 Months- Fixed Term Contract
Purpose of the Position
To provide efficient reception and administrative support to ensure the smooth day-to-day operations of the office. The Receptionist and Office Administrator serve as the first point of contact for visitors, clients, and service providers while maintaining professional front-office services and providing administrative assistance across various business functions. The role requires excellent organisational skills, professionalism, and the ability to effectively manage multiple priorities in a dynamic office environment.
Minimum Requirements
• Matric (Grade 12).
• Diploma or Certificate in Office Administration, Business Administration, or a related field will be advantageous.
• Minimum of 2 years’ experience in an administrative or receptionist role.
• Experience in a corporate or professional office environment will be advantageous.
• Valid Driver’s Licence (advantageous but not essential).
Core Responsibilities
Reception and Front Office Management
• Greet and direct visitors, clients, and service providers in a professional and courteous manner.
• Manage the reception area, ensuring it remains neat, presentable, and welcoming at all times.
• Answer, screen, and forward incoming telephone calls and emails promptly and professionally.
• Coordinate visitor sign-in procedures and maintain an accurate visitor register.
• Manage meeting room bookings and ensure meeting spaces are prepared when required.
• Receive and communicate messages accurately and efficiently to relevant employees.
• Handle general reception enquiries and provide administrative support to staff and management.
Administrative Support
• Maintain electronic and physical filing systems for office documentation.
• Manage calendars and schedule meetings, appointments, and interviews as required.
• Prepare meeting packs, presentations, and administrative documents when necessary.
• Assist with the preparation of reports and general correspondence.
• Perform general clerical duties including filing, photocopying, scanning, printing, and document management.
• Ensure all office records are maintained accurately and confidentially.
Office Operations • Order and maintain office stationery, refreshments, and general office supplies.
• Monitor stock levels of office consumables and coordinate replenishment where required.
• Coordinate office maintenance requests and liaise with service providers to resolve issues promptly.
• Oversee the tidiness and functionality of common office areas and meeting rooms.
• Assist with the coordination of office events, staff engagements, and internal meetings where required.
Courier and Package Management
• Receive, record, and distribute incoming courier deliveries and packages.
• Coordinate outgoing courier collections and deliveries.
• Maintain accurate records of incoming and outgoing parcels and important documents.
• Liaise with courier service providers regarding collections, deliveries, and tracking information.
• Ensure confidential or sensitive documents are handled securely and delivered appropriately.
Compliance and Record Management • Maintain accurate office records, registers, and administrative documentation.
• Ensure documentation is readily available for audits, inspections, or management reporting purposes.
• Support compliance with company policies, procedures, and administrative controls.
• Maintain confidentiality when handling sensitive company information and employee records.
• Track the completion of assigned administrative tasks and follow up on outstanding matters.
General Duties
• Assist departments with administrative requirements as requested.
• Support onboarding activities for new employees, including workstation readiness and documentation where applicable.
• Coordinate travel bookings, accommodation arrangements, and meeting logistics when required.
• Perform any other administrative and receptionist duties reasonably assigned by management.
Skills and Knowledge
• Strong organisational and multitasking abilities.
• Excellent written and verbal communication skills.
• High level of accuracy and attention to detail.
• Proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint).
• Strong time management and prioritisation skills.
• Ability to work under pressure and meet deadlines in a fast-paced environment.
• Professional telephone etiquette and customer service orientation.
• Ability to exercise discretion and maintain confidentiality.
• Strong problem-solving abilities and proactive follow-up skills.
Behaviours and Values
• Punctual and reliable.
• Professional and approachable.
• Adaptable and solution oriented.
• Strong sense of accountability and ownership.
• Positive attitude and willingness to support the wider team.
• Respectful and professional in all interactions.
• Ability to maintain confidentiality and demonstrate integrity.
• Takes initiative and demonstrates a proactive approach to work.
• Committed to delivering excellent service to both internal and external stakeholders.
• Responsible and proactive in managing duties and guiding others
At Njilo we are committed to creating an inclusive and diverse workplace. We strongly encourage individuals with disabilities to apply for our open positions
Suitable candidates to forward their applications (CVs and qualifications) to this email address: recruitment@njiloconsulting.co.za , or via our company website www.njiloconsulting.co.za on recruitment, upload your Cv, qualifications and check for more opportunities available.
Closing Date: 31 July 2026